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How to Talk to a Real Human Being

Originally published by "Rob" on 2005-11-28 14:48:00Z

Paul English’s IVR Cheat Sheet: Ever get caught in VRU hell? Here’s a sampling of ways to actually talk to a person when you call a large corporation. I had to call UPS last week and I instinctively said “Operator” and I got right through. If you have any to add please send them over to Paul and he can add them to his list.